Sergiu R

Amazing costumer service!

I previously went to a different BMW dealership and I raised the problem that I had on my vehicle and they were not able to fix it or replace as they said it’s ok to be like that, anyway as soon as I come to Sytner Loughton I met a very knowledgeable guy Reggie and he send a mecanic for a short drive around the area and they order the faulty part and just a few days later my car was back to road and driving just as it should nice and smooth. I’m glad that they took customer satisfaction seriously and they were able to fix my car and also they give it back very clean and with an extra thorough checks so well done to the team! ✨✨✨✨✨