Steve L

Excellent team - very happy customer

I took my car in for an MOT yesterday at 08:45am and was welcomed straight away by the three ladies at the front desk. All three were lovely and friendly and offered me and my dad a hot drink straight away. My advisor James Price came and saw me within 5 minutes and was also very welcoming and professional. After leaving I could see my car being taken in straight away which was great. By 10:30am I had received the AudiCam and had a phonecall to say my car was ready for collection. When I returned back for collection I was greeted again by the girls at the front desk who offered me another drink and a seat to wait. We had some good conversations whilst I waited and a good laugh. The best part was when Jenny came over and greeted me with my car key and walked me to the front doors where my car was waiting and was immaculately cleaned. I felt very important and valued. Audi Bristol is 100% much better than it used to be. The whole team were fantastic and I am a very happy customer. Thanks so much Audi Bristol.