Henry

Awful experience

Awful experience, let me look and test drive the car which initially seemed all well then very quick to get you back in the office, sat down to do the paperwork and payment. Do not trust this company, I went to buy a car from them, we travelled from Cheshire to south wales having an overnight stay due to the distance and nothing locally to me and everything of these cars down south. I did my due diligence, mot, service history checks but this company is a joke and con artists, I was buying a car as an old car I have was causing me problems and costing me a fortune, that I explained to the sales chap and called them to ask about the car and pretty much told me it was perfect mechanically so I bought the car in good faith, however within hours of me getting the car home it has air suspension and it started leaning, next the power steering sprung a big leak that leaked all over my driveway, they paid for a second hand suspension part to be fitted or offered me to take the vehicle back for them to look at despite me sending photos to them of the problems, due to distance and the hassle as would require another overnight stay, lift and if I got a refund and gave the car back which after now reading other people’s reviews I feel it’s unlikely they would’ve been of help so I opted for my home garage to do the work with second hand refurbished parts as agreed, cosmetically the car wasn’t great with a paint blemish on one side that I knew on purchasing it but with being a Lexus it didn’t really bother me as long as the mechanicals are good, that I was told we’re perfect and said I was coming a long way to view the car so I needed it to be as described, next I found the car to be mouldy and I personally think it’d been sitting with the sunroof not closed correctly or cleaned regularly and sat at the back of the forecourt then pulled out and polished a turd when they I heard I was interested, the photos of the car were great on their website, so as soon as they knew they had a buyer interested they polished a turd to out on the front, it still smells of mould inside now and I’ve had to get to damp soaking up bags to put under the seats, also the front passenger door speaker was blown, dashboard cracked which I know is a common problem with these but it added to my headache, the battery then gave out so I had a new one fitted and timing belt changed at the same time as was due not with mileage but age, then the suspension started leaning again which it still does now if it starts that is, anyway next my garage inspected it up here and found some bad rear subframe corrosion, brakes on their last legs too and now I’ve a heap of junk just sitting on my drive that won’t start, I usually look after my cars well, keep them clean and well maintained so this is down to Rhondda motor company as I’ve had mechanics out to it and they can’t fathem it out yet either, we’ve whittled it down to either the starter motor, gear selector issue or an electrical issue of some sort so far, it’s automatic too so it’s just stuck where it is and can’t move it, not easily anyway, so it’s next journey is on a trailer to the garage again, this is all within a year of buying a £5k car with so called good service and mot history and low mileage for the year, only on 90k miles still now, but anyway it’s back to square one as I was and still am with my old car with problems. I would certainly be wary of this company, I paid over the odds and travelled distance in hoping it was a good car but looking at it with all the problems it was overpriced by roughly £3k as that’s what it’s roughly worth now if that if I can get it started again and with all the other problems too. If I could give them less than one star it would be as now if get it started again, its next journey will be to we buy any car, probably get £500 for it if I can keep it starting and doesn’t break down which is my worst fear as now if I do get it started I can’t trust it to get me home, so I’ve lost £4.5k thanks to a dud car from this company. Be aware, do not trust them.