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Justin W

stay away terrible service

Bought a bmw 1 series diesel and was supposed to be serviced week 1 had to put a litre of oil in car and 3 weeks later another litre complained car was using they told me to go to warranty company which i did but you can not get any garages to work under theyre requirements so not worth paper its written on !! then contacted dealer again and they agreed to look at it they said they could find no fault with oil usage and that its within bmw allowed usage which is not the view of bmw specialist garages i spoke to also mentioned car was reviving itself whilst driving again no fault found since ive had mechanic diagnose clutch and dual fly mass wheel need to be replaced parts are £700 with out labour also passenger side window mechanism has broken and needs replacement which i have not relayed to them due to not expecting them to be helpfull as blocked me on fb when warning people not to buy from them !! all in all a dealer not to be trusted and trying to make out theyre a trusted dealer with aa backing all in all stuck with a crap car from a crap dealer

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