Very F
Endeavour, Ardleigh, near Colchester
In my experience, Endeavour (Ardleigh, near Colchester) are all over you when you’re interested in buying a car from them. But they’re then astonishingly reluctant to reply - I’ve found - to emails, calls or a voicemail if you have a problem (as I have, several times over) with the car you’ve just bought from them. It’s not just treating their customer badly, in my view, but with sheer disinterest - post-sale, anyway. A nearly-new car that’s let me down twice already, this week. I’ve never had such a poor after-sales experience as I have with Endeavour, Ardleigh. A big shame as the car drives beautifully when it actually works properly. And Hyundai Assist always answer the phone promptly and do their very best to help. An example of customer service that others should endeavour to follow ...