Higa

Horrible company - Pay attention

I bought a van in the end of October 2023, after 2 weeks I had the 1st problem DPF, and then after this problem another one which was in December, tensioners, and when I bought the van I paid over 1000£ for the platinum warranty which did not worth it cuz when I had those problems the warranty did not conver that. After another month a new problem, injectors. The engineer form close brothes came up to check and realized that the problem in the injectors was presented 100% at the purchase and they knew it. I have tried to speak many many times with them to solve those issues , but they never replied to me. The sellers that I spoke were Ash and Jake. I had to open a claim with ombudsman to try cancel the contract and get my money back. I will leave thousands of reviews here until the problem is solved. Also whe I had the problems with the tensioners, I had to pay 560£ to fix it by my pocket + rented van tha I needed to continue working. They are not reliable. Also, I have paid 2000£ deposit to get the van. So, 2000£ deposit over 1000£ for the platinum warranty that was not for use 4 months have gone, and those problems not solved. I lost lots of money, and I'm still losing as I don't have the van and still paying the financing. DO NOT BUY ANY VEHICLE WITH THEM.