Lawrence K
TERRIBLE SERVICE
I had a re call due on my Tuscon tensioners so booked it in with this garage. On the way to leave it with them the tensioner that it was having replaced broke. I was a mile from them and they would not assist me in getting it to them so I called the national number and they towed it in . Then they would not repair the vehicle under warranty because they couldn't reach the garage that had done the second service !! I was told by the service manager Amy that it would need a new engine (£8000) !! I asked how she knew that and she replied that it was the technicians hunch . I then contacted head office who advised me that the tensioner was due for re call so they should honour the work but they said it was a serviceable part and because they couldn't verify the second service in the book they could not do under warranty. So I called another Hyundai garage in Bolton who repaired the whole thing for me under warranty , unfortunately it cost me £600 In transport. Avoid this garage if you can .