Tatenda M

Vauxhallastra60

Bought my car 23 days ago but have only managed to use it for 14 days...the rest of the time the car was at the garage awaiting the parts needed to fix the problem.The car was making this sound when using gear2...the staff at this garage told my partner there was nothing to worry about as it was something to do with the turbo...until my partner contacted an independent garage who advised him to take the car back as it was faulty We also had a problem with the battery which we were told would be ready early the next day only for my partner to go to the garage and wait there for more than2 hours..the battery was not even ordered when he got there...a wrong battery then got ordered...so I had to go pick my partner up ..the battery was not fitted professionally as some wiring was hanging out...the time and resources wasted...as well as appalling customer service..if only this car was within14 days I would return it...but this is by far the worst service I have ever come across...I would never recommend you to anyone