Jay
The car co bury
I bought a 3 series bmw from Mark at The Car Co about 2 weeks ago, as you generally do when buying a car I pointed out the fact that there was some damage I was not happy with which were: 1x windscreen crack 1x windscreen chip 1x small dent No full service history Alloys were damage repaired and wheel was losing pressure Bonnet needed readjusting The sales person and the dealership manager assured me they would sort everything out for me as the have their own service centre which I thought was a big positive and I took their word for it and the damage was marked on the damage repair sheet. Fast forward to the actual visit to the service centre. I got there and addressed the issues and Graham almost immediately knocked back all the issues I had, chipped widescreen there’s nothing we can do about it as we have filled the crack which is the size of a 5p coin. I mentioned that the service was not updated on the idrive system, he said that only BMW upload the service onto the idrive so I asked for a copy of the service only to receive a copy of the oil service! So I asked what this was all about and Graham said that they don’t do full services so I was lied to by the sale person in the dealership as he assured me that their was a full service history completed in the Vehicle. I asked him about the alloys and again, there’s nothing we can do about it! So basically I have driven nearly 4 hours in total to hear this from the service department! These sales people are con artists and liars PLEASE BE AWARE! If you see damage DO NOT buy the vehicle! I feel like sending it back as I am still within my 30 days but this would affect my credit rating! Please don’t message me about getting in contact via email, you have my contact details I bought a 3 series from mark at the end of march 2024 you can call me or email if you prefer!