Andrew M

Tried to rip me off!

I would advise anyone using Reading BMW for a recall to avoid using their service option. They found 3 faults quoting £800 to fix. When i went in again to get the issues fixed i was called at 10 o clock and the cost was now £1800. I challenged this against the quote. The BMW colleague did some digging and came back with a 15% goodwill offer but the cost had since gone up to £2300! 3x times the original quote and 15% was considered a good offer from them! But wait, there's more....dropped my car into the local AA approved garage the next day. It was returned the same day where the mechanic uttered the words "There isn't a single thing wrong with your vehicle" As i said, dont use BMW reading, they're just trying to rip you off for work that likely doesn't even need doing.