Steve W

Appalling!

Sadly I have to say I’m disgusted with the lack of service from this company. I strongly recommend that you do not do business with them, they just don’t care. I purchased a van off them a couple of weeks ago. I travelled two hours for the purchase. Whilst driving back home I had more lights than a Christmas tree. The ABS light came on, traction control light, plus the handbrake light. It then started to rain, so I put the wipers on. No rubber on the windscreen wipers. Plus maybe on a two hour drive it would have been nice to have radio/music on, no luck with that either as the media screen isn’t working. This means no radio or phone connection! Also the front and rear parking sensors aren’t working. To be fair the body work and the drive of the actual vehicle was good. I took the van to my usual garage as, no surprise the vehicle hadn’t been serviced for two years. They found loose wires under the van, hence all the lights. Also why hill assist won’t work.. They advised to have a vehicle electrician look at all the faults. The next day the van was booked in at ford to look at the media unit plus a recall that was outstanding. Te cost of the media unit alone was over £500. Already replaced the wipers, I had to cut one off as was attached with a cable tie. I was also sold a van with a tow bar and electrics. There are no electrics, so was miss sold. Also the electric window switch comes loose in your hand. I gave the company two days to get back to me on Sunday evening, no surprise I haven’t heard a thing. Today I will be completing my paperwork to take them to court and will also be reporting them to trading standards. DO NOT TRUST THEM. THEY CAN’T BE TRUSTED AND THEY DON’T CARE