Anthony

Shocking service. Would never recommend!

I put a deposit down on a car that I really wanted to purchase. I was told by the salesman Chris that the car will be Ready to pick up in a week. My wife and I thought we would catch the train up as we live in South wales and was excited of buying our new pride and joy. However, when we get there the car had an engine management light, service light, addblue light on and the alloys were corroded. Oh and he didn't even do the MOT. I said to him well you told me it would be ready to drive away!! Hence why we caught the train up costing over £85 for what was a return trip after. I said well can we get a lift to the train station then, and he said sorry we have nobody to take you, just get a taxi! Annoyed wasn't the word.... So overall the salesman was the worst I've ever experienced and most certainly in the wrong job. As for the rest of the garage I'm unsure. No deposit back after a week, and when speaking to the buisness manager Michael Mcdonald he was the most abrupt person I have ever spoke to. Didn't apologise for the inconvenience and unprofessionalism the company has been, just another day at the office for him. Very disappointing and would 100% never go back or recommend to anyone.