Anonymous

Misrepresentations, legal action

Misleading and very upsetting experience with this dealership. They've now threatened to have their lawyers come after me. It's my first time buying a car. I was assured multiple times that my £2k deposit would be refundable any time until I took delivery of the car. When I tried to cancel, they told me that the car has been built and therefore I can no longer cancel the order. I have repeatedly asked if they are trying to force me to purchase the car, or just hold my deposit. No answer -- they just say that I signed an order form so I cannot cancel the order, and their lawyers will be in touch.