Yacoob A

AVOID THIS DEALERSHIP

After an incredibly stressful ordeal with Bolton Mercedes, I feel compelled to share my experience. Despite assurances and a costly diagnostic process, they wrongly accused my vehicle's engine of being stolen. This led to unnecessary financial strain and immense stress, only for an independent check by Mercedes Stockport to reveal the engine was not stolen. The lack of accuracy, accountability, and the distress this caused has deeply shaken my trust in Bolton Mercedes. I'm now left with no choice but to seek legal recourse to address the financial and emotional toll this has taken on me. Customers deserve transparency and integrity, both of which were severely lacking in my interaction with this dealership.