Anthony K

5* Level of Customer Service

Let me start by saying that it’s the easiest thing to write a mission statement and core values about extraordinary levels of excellence and customer service, it’s another to deliver them. DM Keith has done just that. I leased a car which DM Keith provided, there were issues at delivery, but DM Keith’s response has been nothing short of first class. Adele you have my thanks for delivering on the DM Keith promise of “treating customers fairly” and more. I believe the test of a business is when things go wrong for the customer; how do they respond and resolve issues. I cannot fault in any way the response and for this reason I would have no hesitation in recommending DM Keith. If I ever buy a car from the Leeds area, there’s only one dealer I am going to.