Ms C

Avoid this garage at all costs

Bought a car just over a year ago. Have chased and chased throughout that time for documentation they said they would email on. Never to be received. Car was sold as full service history but still haven’t sent this on! Car developed a fault which we were told by other garages would be unusual for a car of its age and mileage…. Despite ringing numerous times the manager would never call back. Kieron who sold me the car has never returned a call. Asking for a manager to call back to no avail! So I gave up and have tried to sell the car. No wonder they didn’t send documentation, a search by a very helpful man at Car Wow discovered it’s been clocked! Rang drive Vauxhall Nuneaton…stressed how important it was a manager who as usual was too busy to talk to us called me back. And no call. They have left us with a dodgy car that I’m stuck with and feel all I can do now is report them to trading standards. The motor ombudsman and the FCA. I wonder if Vauxhall are aware what they are putting their name to? Disgusting customer service The only reason they have one star is because I could leave 0!!