Abu L

Be aware of unethical practices

I strongly advise everyone to steer clear of this dealership. My experience with them was nothing short of a nightmare. From the get-go, the sales advisor I dealt with was not only unethical but also a blatant liar. Additionally, the manager, Claire, displayed shocking levels of rudeness and unprofessionalism. Upon expressing interest in a car, I was pressured into leaving a hefty £1000 deposit, with no mention whatsoever that it was non-refundable. To add insult to injury, I was given less than 24 hours to decide whether or not to proceed with the purchase. When I attempted to retract my decision, I was informed that the deposit was non-refundable, leaving me utterly shocked and frustrated. Attempts to communicate with the dealership were met with silence, with calls going unanswered and emails receiving responses only after hours of waiting. It's disgraceful that I'm being forced to forfeit £1000 just to look at a car. This level of deception and disregard for customer satisfaction is utterly reprehensible and certainly not what one would expect from a reputable brand. Even the most dubious "Mickey Mouse" traders would think twice before robbing their customers blind in such a manner. Save yourself the headache and financial loss by avoiding this dealership at all costs. There are plenty of other reputable options out there that actually value their customers and conduct business with integrity.