Alan P

Consistent excellence over fifteen years

I've just bought my third Toyota from Snows in Paignton, and continue to be impressed with their superb service and integrity. In 2008 I bought a four year old, 47,000 mile Celica at a competitive price, with a reasonable offer on my trade-in. All servicing there has been fantastic. I'm happy to say that it is still going strong today at 140,879 miles. In July 2019 I was shopping for a second car and visited Snows again. Dan Musk carefully listened to my wants and needs, and made sensible suggestions. I tried a six-month old Yaris for size (3 adults and a wheelchair), and with an extensive test drive: it met my requirements perfectly. I traded-in my old second car in a very reasonable deal. In the four years since, the whole Snows team has been excellent: friendly, effective and efficient. Other names I remember are (alphabetically): Vikki Cook, Tom Coombes, Samantha Cox, Laura-Marie Le Messu, Holly O'Donovan, Aimee Pearl. Price of service plans has been reasonable; servicing was whenever convenient for me and to to a high standard; car was always returned clean inside and gleaming outside. One puncture was repaired free, another was too near the shoulder - a replacement tyre was at a very competitive price. The only technical problem turned out to be a leaky PCV valve: it was fixed effectively - at no cost and only minor inconvenience to me. The car has performed magnificently, for a reasonable overall cost of ownership. Outstanding value! Dan Musk asked if he could value my Yaris when it was serviced in February 2024. His offer was fair; so we reviewed options. My partner and I both tried a 2021 Yaris over familiar routes, and were impressed with the improvements. The price was very competitive, and a great deal was agreed. I am confident that the service and support will continue to be superlative.