Julie D

Avoid

Don't buy a car from here especially if you're female! I purchased a land rover discovery in August 2023 and at the end of November 2023 the engine management light came on. We took out extended warranty when we purchased the car but was refused an appointment at the garage for 9 weeks. When we finally go an appointment 3 males working at the garage accused me of tampering with the and used bullying tactics on me. It was the timing chain that was the problem which is a common fault with these cars. We reported the males to the owners Louis Jones at the time, who dealtwith the matter at the time and had the work carried out on the car. We received the car back after getting the new timing chain fitted. We started experiencing further issues with the car when driving along the A3 and we needed to call the RAC for help. It was discovered by the RAC that the caliper wasn't put back on the front passenger side correctly. The caliper slipped down pushing against the wheel and seized the front wheel. We reported it to the owner Louis Jones and he has been avoiding contact with us since. He has also refused to provide us with a fit for purpose courtesy car. This has stopped us from taking our children to their after school commitments. We have been left without any means of transport now for days. They could have caused a serious accident and they put my family in a dangerous position. Nobody from sparshatts has apologised or made contact to see if we're ok.