Phil C

Purchased BMW 320d

Great guys, friendly and knowledgeable, this car was sold to me with 6 month warranty, new timing chain, water pump, I asked them how do I know the timing chain has been done, They showed me the online store/account where they purchase parts, timing chains, gaskets, seals, oil etc, the mechanic said come with me, pointed out in the garage, Merc and, BMW with there engines out, if the car has high mileage we pull the engine and change all (3) timing chains, OK I went outside dipped the oil on the car for sale, the oil is still golden, you wouldn't get this even with an oil change on a Diesel with 122,000 on it. After a test drive I notice a few things that needed repair, they addressed them and delivered it the following Friday, great job, after 2 days (100 miles) I heard a slight banging coming from underside, sounds, like exhaust hanger bad, I called them up and they fitted me in straight away, I watched them troubleshoot its, not the exhaust, they raised the car up then jacked up the front axle, they spotted it straight away, loose bolts on front suspension, (dam potholes), tightened the bolts, then reinstalled the wheels, well it was a surprise to me that this was the problem and what was really nice they used a torque wrench to tighten the wheel nut, that's rare now a days, great job, keep up the good work, we need more dealers like this!