Danny

Awful, don't trust this company!

I recently purchased a car from Trade Centre, and it turned out to be a nightmare from start to finish. Within just one week of driving the car, it developed a serious fault. Despite promptly returning it for repairs, I was left without a vehicle for three weeks, including over the Christmas period, due to their incompetence. To make matters worse, when I finally collected the car, it was evident that they hadn't fixed the issue at all. What's truly appalling is that Trade Centre allowed me to drive around with my son in a car they knew to be faulty, displaying a complete lack of regard for our safety. When I demanded a refund, they initially refused, forcing me to escalate the matter legally. Even then, they dragged their feet, taking an additional three weeks to process the refund. Adding insult to injury, they had the audacity to charge me a £25 admin fee for their own incompetence and were consistently rude and dismissive throughout the entire ordeal. It's clear that customer satisfaction is not a priority for Trade Centre. To make matters worse, I later discovered that a staggering 60% of cars purchased from Trade Centre end up being returned, highlighting a pattern of deceit and shoddy business practices. It's deeply concerning that they reportedly train their staff to deny refund requests, leaving vulnerable customers at risk of being caught in their web of deceit. In conclusion, my experience with Trade Centre has been nothing short of a nightmare. I urge anyone considering purchasing a vehicle from them to proceed with extreme caution or better yet, explore alternative options.