Nicholas J

Terrible service

Had a very disappointing experience with Hutchings Vauxhall, and would never return there. Booked in our VW Beetle Convertible for a service and brake fluid change. Went to pick up the car, only to learn the brake fluid change wasn't done, and would only be done at a higher price than was quoted. I declined having it changed as just wanted to go after being disappointed. Went outside to quickly look over our car to discover my wife's freshly powder coated alloy wheels were now badly damaged in two places. Obviously very disappointed that they wouldn't except that the damage came on that day whilst in there workshop. They said they would review the security camera to see if it happened there. They said over a week later that it hadn't. When i requested to see the video, they said it was now deleted. Very convenient! I went to Hutchings Vauxhall as they weren't a back street garage, but i would have been better going to a back street garage! Maybe i would've been treated better there. Avoid if you have lovely alloy wheels on your car.