Anne T

Why so few stars.!!

While idly browsing SDM Falkirk, I came across the previous reviews of SDM, and was absolutely flabbergasted. I don't question the previous reviewers' experiences, but, given my own experience over several years of buying cars there, (Toyota) having them serviced there, and, (unfortunately!), having to use the accident repair service, I can only echo the sentiments of the most recent reviewer. Not once, have I had a negative experience. Irrespective of the sector used, I have always been met with highly friendly professionalism, efficiency, and readiness to accommodate me as their customer. In relation to car sales in particular, I always appreciated the relaxed,i informative but not all pushy approach of the sales staff. My only regret is that I haven't posted reviews for SDM before, but,on seeing what I consider to be an unfairly disproportionate ratio of negative to positive reviews, i felt a responsibility to redress the balance a bit more fairly by summarising my many positive experiences over several years.