Steve W

Very poor customer service

Having purchased a model AMG a35 in November 2019 I have been frustrated continuously by battery issues and warnings regularly of starter battery critical and on every occasion have been told its my fault because I don’t drive 10000 miles a year.it broke down last week for another issue.the mechanic attending carried out a diagnostic general check and found the battery was only charging at 50% information was sent to MB. The dealership seems to reject this and wants to charge me £39 for a diagnostic check non refundable if nothing found, despite having 5 year warranty they will no doubt find nothing as usual.