Naz A

The service time took much longer

I took my range rover autobiography to Williams JLR in Manchester. They told me it takes 2 hours I left there after 3 hours. The person who washed the car inflicted some very noticeable ding and scratches on the car. In hindsight I should have refused the car being washed and taken it away after the service. Another time they washed my BMW and damaged the paint work on the bonnet. Totally incompetent dealership.