Mike

Terrible wait and still waiting!

Arrived September last year to buy a car and was told it would likely be here by October. That was then delayed to January 18th (quite the delay). The 18th arrived and the car wasn't loaded on the truck for some unknown reason. I was given a new date of Jan 26th. Once again the car didn't arrive and this time I wasn't even given a reason. I have been given another date of Jan 31st but was told that's not set in stone. Jan 31st has been and gone and I didn't even receive a phone call updating me this time. Feb 2nd and I'm still waiting for my damn car! I like the salesman assigned to me and none of this is his fault. There is clearly something very wrong at Kia in Bath with their transportation of the cars or something else in the chain of delivery as this is getting beyond a joke now. They get 2 stars just because the salesman has done his best. The entirety of the rest of the service has been quite poor.