James L

Dishonest Customer Service

After nearly 40 years of buying cars, due to the atrocious service that I received from Peter Lycett, this is the first time that I have ever felt compelled to write putting my experiences on a customer feedback website to warn other people against using this company at all costs. Through the sale of my part exchange and purchase of my new vehicle I found them dishonest - changing the agreed terms, they promised things that were never delivered upon and continually provided inaccurate information! When the vehicle was finally delivered it was in an appalling state with contents of someone’s kitchen in the boot, stains on the seats and chipped paintwork! This was all from a company who claims to be one of Mercedes largest UK dealers. If you are lucky enough to read this, stay clear. James Light