Daniel K

Don't Bother

Terrible experience. Called these guys on Thursday to arrange a test drive for Saturday. No problems they said. I called them up this morning Saturday 27/01 to make sure that the car is still available. It took 5 attempts over 15 minutes for someone to answer the phone but eventually someone answered and said yes it's still available. I told them I'm coming 125 miles away see you in a couple of hours. I got there and the place was closed and borded up. Rang up again and explained. They said they have two sites he'll send someone down. Not once was it mentioned that they have two different places. While I was waiting another customer was there unaware that there was two places. So I wait for about 20 minutes and someone not from this country pulls up in a van wearing dirty tracky bottoms and a dirty hi vis coat looking like a tramp. Didn't even say hello just opened the shutter and handed me the key to the car. I squeezed myself in as the car was parked tight next to two vans and on trying to start up it just kept chugging away and would not start. There was no bars on the fuel gauge and a message on the dash saying soot filter full and service required. Wasted my time and money on diesel on a 250 mile round trip. I was prepared to hand over money today. This is such and unprofessional dealership that you should all stay away from.