Respond to
a review

Stuart D

Avoid service department

Never call you back, except if there trying to upsell, was told my 5 months old Bosch wiper blades are worn which are perfectly fine, also brake pads and discs need replaced, which don’t and other work that would fail an MOT, considering it passed MOT with no advisory’s only last week, just shocking, when I mentioned about the MOT I was asked do you just want the wipers replaced!! Then the wrong mileage was recorded in service history adding 15k!! Also tyre pressure which was perfect is now over inflated in all tyres and uneven on each side, not the experience I expect from Mercedes, can’t be trusted, for a £403 service it’s a disgrace!

Dealer   Reviewer