Lorraine H

Showroom visit today

I came for some information and showroom experience of the T-roc cabriolet today. My partner and I were amazed at the terseness of your senior sales exec Matt Telling. I actually felt like he was ‘telling’ me off for not replying to his calls and emails about my enquiry. He made me feel like he was looking down his nose at me asking if I could afford £600 pm for PCP! I apologised to him for not replying to his calls/emails. I don’t always get round to responding as I am a very busy Practice Nurse who has been faithfully served by VW for years. I will not be visiting Citygate Chalfont again. The service in South Ruislip makes me feel like royalty compared to this experience.