Claire

Why is no stars not an option

Only gave 1 star because none wasn't an option. Bought a 2018 Kia Sportage 2021 within 12 months the Catalytic converter had to be replaced, took a month to get it booked and fixed. Another 6 months and the Clutch and Master Slave had gone, back to Kia for repair but couldn't book me in for at least 3-4 weeks so had to take to another garage. Now a further 6 months on and the RAC have rescued me for the 3rd time in 2 years, no fuel getting to the engine so car won't start. RAC got it running just to get to Kia but guess what, yes that's right you'll have to leave it here till we can fit you in for 3 weeks time we need all your paperwork for warranty but it won't be covered anyway. So now I have a car that only starts intermittently and Kia aren't interested in helping. No customer service at all, will have to take to my own mechanic to have looked at but tempted to just empty the car and leave it there and tell them to cancel the contract as I am over half way through! Will never recommend and will never buy another car from the dealership. Buyers beware.