Eddie B

Poor customer service

So seen a car we liked online drove to this showroom to see the car looked for a good half hour but couldn’t find it and the sales people didn’t seem interested in helping all to busy talking among themselves then when we approached then they told us the car was at a different branch and they think it was sold but have emailed said branch and will call me when they get back to them (not sure why you wouldn’t just lift the phone and call ) anyway surprise surprise no phone call I’m guessing someone made a mistake when pricing the car and this was noticed when I enquired about it but just tell me that instead of lies I have been a customer at Arnold clark for years and bought so many cars at their Hamilton road branches the sales people know us but this has to be the worst branch ever no one offers to help and then just lie to you when they do deal with you and the guy could’ve had the sale of a car had he just been honest I’m also assuming the managers have the same attitude as they were strolling about laughing too