Claire

Never again!

It’s a shame there isn’t an option for 0 stars! I do agree with that the reception and sales staff are efficient. However once they have took your money if you ever have any faults with your vehicle they do not want to know! We paid for extended warranty for the BMW we brought from them. It’s not worth the paper it written! Our car had to be towed there and nearly 2 weeks on with phones twice a day plus emails we are no further forward! It would be nice to even have a call back or an emailed replied to with just an update (out of all those calls we have had about 2 call backs). No courtesy car until the end of January apparently! It is costing us a fortune! Never again would I buy a vehicle from here!