William H

Very pleased with Dicksons of Perth

I had to wait just over two years for our Rapido van conversion V68. During that time I found Tim Dickson in their sales department to be very helpful. Tim forwarded emails he received from Rapido with regards to my order. Nothing seemed a problem for Tim, even when I constantly changed my mind on specification, and equipment. He always got back to me even outwith working hours, and when he was on leave. The van was supplied to me in perfect condition. I also had several dealings with Keith at their service dept. Keith was excellent, friendly, open, and honest with myself. I had ordered reversing sensors and Keith contacted me to advise against this. He felt they were extraneous, due to the fact the van came with a reversing camera. Most companies would simply have done the work, and taken the profit. Dicksons also carried out a warranty repair to my old van, even though I had bought it from elsewhere. To date I have not reported any issues with the new van, and I suppose you really can’t fully judge a dealer until you see how they deal with any issues. But I am confident that any issues I may or may not have will be handled well by them. Would I recommend Dicksons, well from what I have seen so far absolutely, and I sincerely hope and believe my opinion won’t change. Tim and Keith in my opinion are excellent to deal with, attentive, helpful, and knowledgeable. Many thanks for all your patience.