Claire W

AVOID , AVOID , AVOID !!!

Bought a mini from Douglas paul. Day 3 of having the car , engine management light came on. Got AA out to read it , 15 faults !! Phoned dp and they said we'd have to book it in with their servicing team . We git it on finance so contacted them and they advised us to get it read at another garage, as we needed evidence if we were to return the car. As we were still within the 30 days , we had every right to return it . Got it read again and yep , 15 faults ! Dp were being awkward with yhr finance company, saying nobody was available to talk to them and was ignoring emails. We got a health check on yhe car and they found the brake calipers were knackered , the stop start wasn't working and a tyre had kurb damage. The finance company was more than happy and said we now had more than enough evidence to return the car . Guess what , dp was still being awkward! The guy from finance company sent them one final email and they finally accepted the car back . We got our deposit refunded. We returned the car on the Sunday and on Monday it was back up for sale !! No way had they fixed all those faults , it was late afternoon when we dropped it off. Stay clear of these . They're dishonest people . AVOID AVOID AVOID