Cecile L

Dishonest, false promises and stingy

Take a breath… please consider all the other one star reviews. I believe they are true as well as our own story. The lady owner has a ‘gift’ it seems for her version of events… From our experience the owners of Leisure Shop are: A: dishonest B: liars C: stingy and cheap They brought our car for a good price via Carwow. In time they came to collect it and seemed amiable and friendly. We now feel this Essex ‘bumpkin’ character was a bit of a guise… The next day we registered the car over to them (as it was late evening when our business had concluded and kids need bed etc) In hindsight this was naive… please read on. A few weeks later we received a Dart charge for their trip with our old car back to their Essex pile. We then tried to email, phone & text to explain what had happened. They surely knew it could not go through the tunnel for free?? Despite WhatsApps helpful blue ticks telling us she read our messages we received no reply. When the fine increased we tried again from a different number. She answered and said she would get it all sorted… nothing. So despite turning a healthy profit on our car, we saw it on their website come and go again, they did not have the honesty to pay the fine they incurred. I would be interested to see how she can twist our version of events to fit her narrative if she deigns to reply to this review. I would suggest this kind of behaviour goes beyond what happened to us and thus can only conclude they are not to be dealt with. Deceit and dishonesty come easily to them so buying a car from them would be a minefield. Miserly and without scruples…best to be avoided.