Joe

Awful experience

Awful experience would not recommend to anyone. Put a £200 deposit down on a car and was in constant contact with on what was happening, before I put the deposit down, I was told the money can be released at any point if I ever changed my mind. I was also told that I can have as much time as I needed to decide if wanted to go ahead and purchase the car. I decided to go through motorway to sell my car which they recommended after they offered me more for my car. I was then contact by their finance company they used that someone turned and brought the car in cash. I then contacted them and was greeted with an awful phone call of someone not answering my questions. I called the next day to enquire about my deposit and was told it is nonrefundable. I was told that I took too long to purchase the car, I was given any time frame in which I needed to purchase the car, and I had not been responding to emails, which I had been. I was then told to call back when someone else was in the next day. Furthermore, I had been emailing them all day and had no response from them. I called up the next day and was told it was not his issue to be dealing with and will need to call back again when the other person was in at 11:30. I then called back at 12:00 just to be told they were going to be in at 13:00 now. I then said I will have to go through the bank to get my money back and was told to "do what you want bud.” Also, the car that I was willing to purchase is still available on the website and probably hasn't been sold. Would stay clear from the garage bunch of scammers.