Ik A

Shocking start to finish!!

Took my BMW in which has the so called top of the range comprehensive warranty on it to only be told the issues with my car are not covered under warranty. Go in to collect the vehicle and the technician tells me the issues are minor and we can take a look again in 1000 miles. Minor or not, paying £180 a month so I expect it to be sorted! Power steering failed due to water getting into the unit also something not covered under the so call comprehensive warranty however they did not even have the decency to clear the water the unit was sitting in! Technician said it might be covered but we need to investigate where the water has come from, well no it’s either covered or it’s not! Simple yes or no!! In short bad experience from start to finish and yet again a warranty not worth the paper it’s written on!