MARTIN S

Car Collection

This has to go down as one of the worst experiences of my life. The purchase of a new car is suppose to be a pleasant experience, however this was so far from the case. I was told I could collect my new car on a Friday afternoon and the following Friday I am still waiting to collect my car which has all been paid for. I was never informed/contacted as to what the delay was until I contacted them, only to be told they were waiting for parts and no indication as to how much longer I would need to wait. As far as I am aware car parts such as brake pads can be delivered within an hour, so god knows why I have to wait an additional 3 days for them to be delivered and fitted. I can safely I will never be using Arnold Clark ever again to purchase a vehicle, in addition I would certainly advise anyone reading this never to purchase a vehicle from them either. They just tell constant lies.