Sarah B

horrendous customer service

Bought a second hand ford transit, nothing but issues with the van since purchase, been back in multiple times to be seen but never sorted the issues, last time it went in they broke the bracket on a headlight and now refuse to get back to us regarding any of the issues. No one returns a phone call, or does what they say they are going to do. Have even gone to the dealership and waited to speak to someone, and they still fob you off. will be reporting to the ombudsman if this continues