Mike D

Mike

I spent some time looking for a Peugeot 2066cc for my wife, at the beginning of the year. Speedwell had one that was ideal, good condition for the year, the right mileage, etc. I contacted them ahead of my visit to ensure the Cam belt had been changed, given the age of the vehicle, and was advised it had been done. Subsequent to agreeing to purchase the vehicle and reviewing the document history, it transpired there was no documentation to support this, so I insisted it was done. This resulted in a negotiation where I picked up half of the cost of the Cam belt. I wasn't that happy about this, given the precondition on viewing the car was that it had already been done, but I agreed in the end as the car was what I had been looking for. Not great, but fair enough. There was also a damaged offside door mirror, held on with cable ties. As part of the agreed sale, this was to be replaced. Since buying the car in February, I've chased the garage on several occasions regarding this with little success. At no time have they sought to contact me to advise on progress - or indeed to arrange to honour the agreement. I am now at the point where I have essentially given up. I don't anticipate this will ever be honoured and as such I intend to have it repaired locally. I will send the invoice to Speedwell, but certainly wont expect to have the cost refunded! So - in summary - be very careful regarding what work has or hasn't been done on the car prior to agreeing to purchase. If any work IS required, ensure it is done before collecting the car or parting with your money, as from my experience, the after sales is poor to non-existent in this regard. It's a shame as all my initial dealings with the garage, including the sale and collection, have been pleasant and overall I'm very happy with the car - it is just what I was looking for. However(!), these issues ultimately leave a bad taste in the mouth and it would deter me from going back, or advising anyone else to do so.