Respond to
a review

James W

Avoid

So I didn’t read the reviews but wish I had first. I picked up a 2013 ford cmax diesel from this dealer which had less than 80000 miles. Having worked on fords for many years it became apparent in the first hour that the dmf was failing due to the car shaking when idling, and when driving. The biting point for the clutch was also very high. I contacted canvey chariots the same day and with little interest was told to take it to canvey carriages next door for an inspection. The mechanic there agreed that the clutch and dmf was almost gone, however on speaking to the manager Tony, Tony then abruptly told me there was nothing wrong with the car and that he would not be putting a new clutch kit in a £5grand motor. I then rejected the car there and then as they had no interest in trying to solve the issue, just told me to leave the key and they cancel the sale. Very very poor

Dealer   Reviewer