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Peter E

Poor Customer Care

I’m really disappointed with BMW Cheltenham. Whilst away on holiday my BMW X5 displayed an amber engine warning light. I stopped by BMW Cheltenham, in need of assistance only to told they were too busy and they might be able to fit it in tomorrow, but could not guarantee anything. No customer care at BMW Cheltenham. Should have been an easy fix. Fault message AdBlue - Incorrect Fluid. ?? Plenty of fluid remaining and not been topped up??

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