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Untrustworthy Audi Main Dealership

I purchased the car via a long-distance sale and was unhappy with the car after collection. I informed the Hatfield Audi 3-days after collection, however my concerns and request to return the car have been repeatedly ignored. I am still waiting to speak with Mo Jhet the Sales Manager 6 weeks later about the issue. I have the right to a full refund Distance Selling Regulations’ and the right to return/exchange under the Audi Used Approved Scheme. i would like the Dealership to honour its obligation to return the car but they continuously ignore all correspondence and all contact attempts. Do not buy from this dealership, very untrustworthy bunch. The sales process was also underhanded with them adding lots of additional items including GAP and Tyre cover to the invoice and reducing the agreed sale price of the vehicle, so it looks like your paying less for the car and if you decide to remove the items they will just put the price of the vehicle back up. I thought this was a main dealership not a dodgy backstreet garage! Zero Stars 0