Very U

Rude reception

Absolutely awful customer service at Liverpool Sabdhills Audi. I just purchased a new Q4 and had trouble setting up my Audi app. The receptionist who took my name and number down was rude abrupt and stated curtly someone will call me back but they never did. I contacted Audi Hitachin where purchased my Audi Q4 and they resolved my Audi App issues quickly, professionally and were very friendly. This isn’t the first time I had noted how rude and unprofessional Audi Liverpool have been to me. Very disappointing for a high class car brand £££.