Debbie B

Disgraceful and arrogant service manager

Spin wheel went within its 12 months of its warranty. I was told 3 weeks before they could look at it, as a private hire taxi driver, I couldn't wait 3 weeks with no income. So had to go to local garage. VW refusing to reimburse me for a part which was under warranty. His attitude was appalling after ignoring calls and emails. Never again