Rob E

Clubsmart guard

We purchased the clubsmart guard, £650 for 3 years cover for scuffs , dents, scratches on wheels and bodywork. We tried to claim for a dent in a door and was told it wasn’t covered ! They reviewed the dent by a picture and I clearly shown it was under their 3 mm depth and under 30cm in length terms and conditions! But they still refused ! I have shown it’s under by placing a pound coin by it which is 2.8mm in depth and clearly show it’s under this and it is 19cm in length! The sales manager at Chester jaguar agreed it was under , but clubsmart still refused and wouldn’t send anybody out to review the dent ! DO NOT TAKE OUT THIS POLICY AS ITS NOT WORTH THE PAPER ITS WRITTEN ON ! THEY LOOK AT DAMAGE BY PICTURES AND DO NOT SEND ANYBODY OUT TO LOOK AT IT ! TOTAL RIP OFF