David

Are they a dodgy used-car dealer?

What does the phrase "dodgy used-car dealer" mean to you? • How about if your dealer took nearly 3 weeks to get the car ready? • And then gave you a date to collect the car, but didn’t honour it? • What if they kept you waiting all day and never told you that the date had slipped? • What if you complained, and they weren’t prepared to do anything tangible to put it right? • What if you took it to mediation, and still didn’t get anything tangible? Meet Border City Autos. Border City told us they’re affiliated with the AA. The AA have rules about how dealers should behave, and we felt re-assured by those rules. However Border City drove a coach and horses through the AA rules. We appealed to the AA, but they did nothing to stop them breaking those rules, before or during mediation. So the ‘rules’ are not worth the paper they’re written on! Fool me once!!!