Ufuk C

Car Purchase Issue - Urgent Resolution

A letter to Imran Komal I regret to inform you that the car that you sold me was not fit for purpose. It has been either accelerating suddenly and has been difficult to control. This problem has put my life in danger in many occasions. (Also the driver's mirror got loose as soon as I started driving. This costs to repair/ change the mirror is £60). The engine did not start and the car has been repaired once due to a gearbox problem on 14/01/2023 cost me £240. Then the same gearbox problem has occurred again recently. The engine does not start. The gearbox might need to be changed. I am waiting the repair's report. Under the Consumer Rights Act 2015, this car should be of a satisfactory quality, fit for purpose and as described. My rights have been breached because the car you sold me was faulty/did not match the description. I would like you to put this right by repairing the car at your cost and cover the previous repair too. I look forward to hearing from you. Kind regards