Dan B

Exceptional Service

I recently had the pleasure of purchasing a 22-plate Vauxhall Mokka from York Ward & Rowlatt, and the entire experience was absolutely outstanding! From the moment I stepped into the showroom, I was greeted with warmth and professionalism, and it only got better from there. First and foremost, I would like to express my sincere appreciation for Ben, the salesman who assisted me throughout the entire process. Ben's knowledge, expertise, and genuine passion for helping customers find their perfect car were truly remarkable. He went above and beyond to ensure that my needs and preferences were met, making me feel like a valued customer every step of the way. Ben's friendly and approachable demeanor instantly put me at ease. He patiently listened to my requirements and took the time to understand my driving habits and preferences. His extensive knowledge of the Vauxhall Mokka and its features was evident as he provided detailed explanations and answered all my questions with clarity and enthusiasm. What impressed me the most about Ben was his unwavering commitment to finding the right car for me. He took the time to show me different options, explaining the benefits of each model and helping me compare them effectively. His guidance was invaluable, allowing me to make an informed decision that I am truly happy with. Throughout the negotiation and purchasing process, Ben was transparent, honest, and fair. He ensured that I received the best possible deal, going above and beyond to accommodate my budget and preferences. His professionalism and integrity were evident in every interaction, and I felt completely confident and secure in my decision to purchase a Vauxhall Mokka from York Ward & Rowlatt. Beyond Ben's exceptional service, the entire team at York Ward & Rowlatt created a welcoming and customer-centric atmosphere. The showroom was immaculate, and the staff members were friendly and attentive. From the initial inquiry to the final paperwork, every step was handled smoothly, efficiently, and with a genuine desire to deliver an exceptional customer experience. I cannot emphasize enough how delighted I am with my Vauxhall Mokka and the outstanding service I received from Ben and the team at York Ward & Rowlatt. If you are in search of a new car, I wholeheartedly recommend visiting this dealership and seeking out Ben as your salesperson. His dedication, knowledge, and personable approach make the car-buying experience an absolute pleasure. Thank you, Ben, for your outstanding service and for making my experience at York Ward & Rowlatt truly memorable. You have gained a customer for life, and I will be sure to recommend you and the dealership to all my friends and family. Keep up the fantastic work!